If you’re looking for Sprinklr pricing, you’re on the right page.
Sprinklr is the right social media marketing software for any company that requires frequent, dynamic updates across multiple platforms. Although a relatively new player in the SaaS market, Sprinklr is sure to be a challenger to other social media management system leaders as they are currently offering five free users.
With Sprinklr’s newest mid-level solution, companies now have an option that fits into smaller budgets and allows them to scale appropriately. On this page, I will be showing you all of the different plans that Sprinklr offers. Let’s dive in.
What is Sprinklr?
Through its single platform, Sprinklr, modern marketing, advertising, research, care, and engagement modules maximize digital customer experiences. Digital channels like Twitter, Facebook, Instagram, and other news sites, forums, blogs, and more, enable organizations to transform client data into insightful information. Teams may engage with consumers more effectively and provide them with interesting, relevant information by using real-time content optimization.
Its AI-driven engine enables customized interactions, automated processes, important market and competitor trends, integrated bots, conversation recommendations, useful insights, and more. Teams can gain a more complete understanding of their customers through integrations with CRMs, email, surveys, and marketing automation.
Key Features
Modern Care
Management of cases
Identify consumer emotion and automatically direct customers to the right resources and agents to solve problems quickly.
Omnichannel:
Engage with customers using a variety of channels, including as social media, online communities, messaging services, and more.
Chatbots for self-service:
Use conversational bots to efficiently address common and reoccurring client questions. By paying attention to linguistic variation, context, and cues, humanize automated conversations and effortlessly switch to agents as required. Chatbots should be tailored for each channel.
Community on the web:
Offer a forum where clients can post their problems and solutions.
Feedback: Through CSAT and NPS surveys, get feedback in real time across various digital platforms. Segment results are based on queues, groups, items, channels, and locations. automatic notification of any negative sentiment.
Dashboards:
Dashboards allow you to keep tabs on performance, customer satisfaction, and important KPIs and SLAs.
Modern Research
Insights:
By gathering customer feedback at scale and sharing insights across all devices, you can make data-driven decisions. Determine market trends, geographically scale client experience, and gather vital data on rivalry tactics.
Management of crises
Investigate PR concerns at their earliest stages and take preventative action by using AI-based crisis detection. To stay one step ahead of the competition and any impediments, team members can receive real-time alerts for occurrences and abnormalities.
Visuals:
AI-enabled visual technology can be used to find company logos and text within images. Analyze information from social and digital channels.
Modern Advertising And Marketing
Production of Content
Delivering tailored interactions across many channels and business units will improve performance. Deliver material more quickly by automating repetitive operations; set up, control, and keep track of task flows, due dates, and approval cycles. Through the advertising composer and manager module, create and edit campaigns. Use reporting dashboards to view campaign, content, and ad details and to compare performance.
Risk Administration
Maintain brand consistency by using role-based permissions, security standards, and compliance enforcement. Keep an eye on the content and stop the ads when something unintended happens. Utilize audit trails to track publishing changes.
Collaboration:
Utilize personalized notifications, remarks, comments, notes, and red-lining to efficiently communicate with team members.
Asset Administration:
Assets can be shared with team members and decision-makers when they are organized, kept safe, and tracked in a single location. Utilize asset performance data to analyze content and campaign strategy.
Campaign Administration:
Create campaigns and sub-campaigns using editable templates. Create a plan with KPIs, requirements, due dates, and deliverables.
Analytics:
Analyze information about adverts, content, and campaigns in real time. Boost strategic planning with AI-powered insights.
Managing a project:
Track the status of campaigns, outbound communications, and to-do lists. Get complete access to all work that has been drafted, submitted for approval, rejected, and published.
Modern Sales and Engagement
Social Interaction:
Utilize more than 35 digital channels, including social media and messaging, to connect with clients both existing and potential. social media material into websites. Publish content in compliance with governance guidelines.
Publisher Platform:
Brand-focused content can be planned, published, and monitored on a single platform with cross-team visibility.
Filtering:
To categorize messages based on intent, use AI-based inbound triaging.
Is Sprinklr costly?
Sprinklr is more expensive than the industry average.
On a scale of 1 to 10 (with 10 being the most expensive to execute), Sprinklr is scored 8 when compared to its rivals. Read the article below to assess the total cost of ownership (TCO), which includes customization, data migration, training, hardware, maintenance, updates, and more. They provide a limited number of flexible plans to their customers.
You can give us your information to receive a free quote that is tailored to your needs and includes a breakdown of the costs.
Price Range for Customer Relationship Management (CRM) Software
Businesses may anticipate paying between $10 and $200 per user per month for the majority of CRM software available on the market, which is paid on a per-user, per-month basis. Additionally, some CRM solutions have annual pricing, while others have permanent subscriptions.
The aforementioned pricing range varies depending on the degree of feature sophistication of the CRM solutions and the number of users accessed or accounts purchased. The cost of CRM software within the aforementioned price ranges starts at $19 per user per month for Zendesk Sell, $25 per user per month for FreeAgent CRM, and $149 to $699 for up to 50,000 contacts for GreenRope.
Additionally, CRM products are geared for enterprises of various sizes, and their price points are as follows:
Small companies
might anticipate paying between $10 and $25 for CRM software. The costs are determined on a monthly basis per user. For instance, Fresh Sales costs $13 per user per month, Copper pricing starts at $19 per user per month, and Zoho CRM is $12 per user per month. Additionally, some products provide free, extremely basic packages for small organizations.
Large Businesses
can anticipate paying $25–$50 for CRM software. The cost of the software per user will depend on the number of employees or registered users, even though most products for medium-sized organizations are priced on a per user, per month basis. As an illustration, Hubspot can cost up to $30 per person per month yet only $50 for two users. Other options include Benchmark ONE, which has a monthly user fee of $40, and Skynamo, which has a user fee of $46.
Large Companies
might anticipate paying between $50 and $200 for CRM products. Large company companies’ CRM options often have more functionality, therefore installation, setup, or training costs could be extra. FreeAgent CRM, GreenRope, and Quick Base are some examples of CRM software in this price range. FreeAgent CRM costs $130 per user per month, GreenRope ranges from $149 for up to 1,000 contacts to $699 for up to 50,000 contacts, and Quick Base pricing is around $500 per user per month.
How Much Will Customizing Sprinklr Cost?
The vendor will charge a customization fee depending on your demands and feature requirements if you desire certain features in your system to meet your unique business requirements. Ideally, the cost of modification is harder to measure than the cost of the license.
While some apps can be embedded into other applications to provide enhanced reporting, others simply allow you to mix data from many sources without any complicated query requirements. You might have to spend more on all the customization features if you want goods that offer configurable dashboards and predictive analysis to identify potential patterns and aid in decision-making.
Additionally, the following elements could influence how much customization will cost:
- interface modifications
- customized dashboards
- components of data necessary for tracking
- Additional data collection forms
- Reports for management, operations, and dashboards are required.
- Workflows and their level of complexity
- Additional data collection forms
Answer the following inquiries: What level of customization is required? How many different systems are you hoping to integrate? Does your business follow industry best practices or does it have its own unique set of procedures? Which specific special reports are required?
You can use the following estimates to determine the cost of customization:
- Integration with 1-2 systems with minimal customization costs $2,500.
- Integrate with 3-5 systems using standard customization: $10,000
- Integrate with more than 5 systems with a fully customized system: $25,000
How Sprinklr pricing compares to alternative CRM solution?
On a scale of 1 to 10, Sprinklr receives an 8 when compared to alternative methods.
Hubspot Marketing and Wrike are the two principal rivals.
While Sprinklr is a cloud-based social networking and customer experience management platform, Hubspot Marketing is an inbound marketing tool that allows users to improve their online presence.
While Sprinklr targets Fortune 2,000 organizations and well-known brands, Hubspot marketing focuses on developing businesses. Sprinklr is owned by Sprinklr, a US-based firm established in 2009, whereas Hubspot Marketing is owned by Hubspot, a US-based company established in 2006.
While Sprinklr is a cloud-based social networking and customer experience management solution, Wrike is a cloud-based project management and advertising agency.
Sprinklr is a Sprinklr is by Sprinklr which is a firm that was created in 2009 in the US, whereas Wrike is by Wrike which is a company founded in 2007 in the US.
While Wrike help is online and available 24/7 live, Sprinkler support is only available during business hours. Both of them offer a free version and trial.
| PRODUCT NAME | STARTING PRICE ($) | BILLED | UNIT | FREE TRIAL | LEARN MORE |
|---|---|---|---|---|---|
 SPRINKLR | – | – | – | Yes | Sprinklr pricing |
 MELTWATER | – | – | – | No | Meltwater pricing |
 KHOROS MARKETING | – | – | – | Yes | Khoros Marketing pricing |
 BRANDWATCH | – | – | – | No | Brandwatch pricing |
 FRESHWORKS 360 | – | – | – | No | Freshworks 360 pricing |
 SALESFORCE | 25 | per month | per user | Yes | Salesforce pricing |
 TALKWALKER | 9000 | per year | – | No | Talkwalker pricing |
 HOOTSUITE | – | – | – | Yes | Hootsuite pricing |
 SPROUT SOCIAL | 89 | per month | per user | Yes | Sprout Social pricing |
 GOOGLE ANALYTICS | – | – | – | No | Google Analytics pricing |
Conclusion
In terms of its pricing scheme, Sprinklr comes across as a service that prioritizes larger customers. The pricing structure on smaller accounts is high relative to the level of service provided, and this counts against Sprinklr in our book. That said, it’s hard to say for sure based on the information listed on its website-it’s possible that you might be able to negotiate a better rate than published prices. It managed to get the rating of three out of five stars from us, but there’s definitely a room remaining for improvement.